Box allows you to store your files and folders in the cloud, allowing you to access them from any device. But first you have to get your files up there! We'll walk you through what uploading is and how to do it in this video.Helpful links:
Tufts Box service page (Access Tufts) - https://access.tufts.edu/box
Tufts Box User Guide - https://it.tufts.edu/guides/box-data-storage-and-collaboration/
- TechConnect: SearchThis video covers using the global search, then searching for specific incidents or KB articles with filters, in TechConnect
- TechConnect: Working in and Resolving TicketsThis video walks through the fields used when working in a ticket and the steps to take when resolving a ticket.
- Tufts Service Desk Admin Troubleshooting: Duo Two-Factor Authentication (2FA)We cover what the Duo admin console looks like and troubleshooting common Duo issues that users have, including not having their device and what to do if the user is locked out of Duo.
- Duo Two-Factor Authentication (2FA) at TuftsTufts University uses Duo two-factor authentication (2FA) to add a second layer of security when accessing protected systems and services. 2FA is required for all students, faculty, staff, and affiliates.Learn more in the "DuoSecurity: Two-Factor Authentication (2FA)" Tufts user guide here: https://it.tufts.edu/guides/two-factor-authentication-2faYou can log in to Duo to manage your devices from the Tufts AccessTufts 2FA service page here: https://access.tufts.edu/2faLearn more about Tufts Office of Information Security here: https://it.tufts.edu/about/organization/office-information-security
- Box Sign - TemplatesTo learn more, visit the Tufts Box Sign user guide - https://it.tufts.edu/guides/box-sign-electronic-signatures
- Box Sign - Completing a RequestTo learn more, visit the Tufts Box Sign user guide - https://it.tufts.edu/guides/box-sign-electronic-signatures
