Tufts Service Desk Admin Troubleshooting: Duo Two-Factor Authentication (2FA)
We cover what the Duo admin console looks like and troubleshooting common Duo issues that users have, including not having their device and what to do if the user is locked out of Duo.
More from YouTube TTS Channel
- 4:25Tufts VPN (Virtual Private Network)A video about downloading the Cisco AnyConnect Secure Mobility Client and using it to connect to the Tufts VPN (Virtual Private Network).Helpful links AnyConnect Software Downloads - https://tufts.app.box.com/v/vpnsoftware Tufts VPN service page (Access Tufts) - https://access.tufts.edu/vpn Tufts VPN User Guide - https://it.tufts.edu/guides/vpn-virtual-private-network/anyconnect-desktop-applicationFor assistance, contact the TTS Service Desk by phone (617-627-3376) or email (it@tufts.edu).
- 2:53Box: Moving and CopyingThere's a difference between moving a file/folder and copying a file/folder in Box, including what happens to the sharing and collaboration permissions. We'll walk you through what the differences are and how to both move and copy files/folders in this video.Helpful links: Tufts Box service page (Access Tufts) - https://access.tufts.edu/box Tufts Box User Guide - https://it.tufts.edu/guides/box-data-storage-and-collaboration/
- 4:58Screen Magnification: Digital AccessibilitiyIn this session we will look at how people with low vision use screen magnifiers.
- 1:55Box: Desktop ShortcutsDesktop shortcuts give you a way to access your most important Box contents right from your device's desktop, rather than going to the Tufts Box website or through Box Drive. (Note: Box Drive is required to use this feature.)Helpful links: Tufts Box service page (Access Tufts) - https://access.tufts.edu/box Tufts Box User Guide - https://it.tufts.edu/guides/box-data-storage-and-collaboration/
- 1:20Box: Home Page SelectionLearn how to set your desired home page on the Tufts Box website!Helpful links: Tufts Box service page (Access Tufts) - https://access.tufts.edu/box Tufts Box User Guide - https://it.tufts.edu/guides/box-data-storage-and-collaboration/
- 1:45Box: TagsTags are custom labels you can apply to content in Box, making it easier to classify and locate.Helpful links: Tufts Box service page (Access Tufts) - https://access.tufts.edu/box Tufts Box User Guide - https://it.tufts.edu/guides/box-data-storage-and-collaboration/