Tufts TechConnect KnowledgeBase Article Lifecycle Overview
In order to keep our KnowledgeBase (KB) current and up to date, groups are now be asked to review and update their KB articles on a recurring basis. KB articles that haven't been updated or reviewed in over a year will be automatically retired (not deleted). To make this process manageable, the KBs will be batched and spread over the course of the coming year, and you will be given a 30-day notice to review/update before your KB is slated to be retired.
More from YouTube TTS Channel
- 1:52Box Sign - TemplatesTo learn more, visit the Tufts Box Sign user guide - https://it.tufts.edu/guides/box-sign-electronic-signatures
- 1:26Box Sign - Completing a RequestTo learn more, visit the Tufts Box Sign user guide - https://it.tufts.edu/guides/box-sign-electronic-signatures
- 4:25Box Sign - Sending RequestsTo learn more, visit the Tufts Box Sign user guide - https://it.tufts.edu/guides/box-sign-electronic-signatures
- 3:09TechConnect Paging a TechnicianIf you're working with a client in TechConnect that needs immediate on-site assistance, you will page the appropriate group. This video is an overview on when and how you will send a page.
- 44:30Digital Accessibility: Social MediaSocial media platforms have become the number one means of communication. Whether it's staying in touch with family members, networking with colleagues, following your favorite celebrities, or tracking breaking news, chances are you are doing it on Facebook, X (Twitter), LinkedIn, Instagram, TikTok, Pinterest, and other emerging platforms. In this session we will take a look at best practices for ensuring that our social media communications are as accessible as possible to people with disabilities.
- 39:23Neuroinclusive Content DesignThis session explores the relationship between neurodiversity and digital content. Specifically, what should we be mindful of when creating websites, documents, presentations, emails and other forms of communication? We will talk about what we mean by neurodiversity and how we can apply basic universal design principles to ensure that our digital content is inclusive for all.Resources: Web Content Accessibility Guidelines https://www.w3.org/TR/WCAG22/Cognitive & Learning Disabilities Task Force (COGA) https://www.w3.org/WAI/GL/task-forces/coga/Making Content Usable for People with Cognitive and Learning Disabilities https://www.w3.org/TR/coga-usable/Clear Language Subgroup https://www.w3.org/WAI/GL/task-forces/silver/wiki/Clear_Language_SubgroupWiki: Ten Tips https://www.w3.org/WAI/GL/task-forces/coga/wiki/%E2%80%9Cten_tips%E2%80%9D